Delivery and shipping

We want you to receive your order quickly, reliably, and transparently. That's why we work with DHL Paket as our logistics partner. This way, you can rely on prompt delivery and convenient shipment tracking.

Shipping costs

Germany

  • Flat rate: €6.90

  • Pick-up in Remscheid: free of charge

Austria, Netherlands, Belgium, Luxembourg

  • Flat rate: 12.90 €

Switzerland, Norway

  • Flat rate: 19.90 €

  • Note: Customs duties, taxes or fees in the recipient country are the responsibility of the buyer.

Other EU countries

  • Flat rate: 14.90 €

USA

  • Flat rate: €39.90

Worldwide (e.g. Australia, Israel)

  • Flat rate: €49.90

Delivery times

  • Germany : 1–3 working days

  • Neighbouring countries (AT, NL, BE, LU) : 2–5 working days

  • Rest of the EU : 3–7 working days

  • Switzerland & Norway : 3–7 working days

  • USA & worldwide : approx. 7–14 business days

Please note: International deliveries may be subject to additional delays due to customs clearance.

Shipping confirmation & tracking

As soon as your order leaves our warehouse, you'll receive an email with the tracking number. This allows you to track your package's current location at any time.

Information for business customers

For B2B orders, we also offer the option of shipping with a shipping service provider using your own customer number upon request. Simply contact us before ordering if you would like to use this service.