Shipping policy

We want you to receive your order quickly, reliably, and transparently. That's why we work with DHL Paket as our logistics partner. This means you can rely on fast delivery and convenient shipment tracking.

Shipping costs

Germany: €6.90

Pickup in Remscheid: free of charge

Austria, Netherlands, Belgium, Luxembourg

Flat rate: €12.90

Switzerland, Norway

Flat rate: €19.90

Note: Customs duties, taxes, or fees in the recipient country are the responsibility of the buyer.

Other EU countries

Flat rate: €14.90

USA

Flat rate: €39.90

Worldwide (e.g. Australia, Israel)

Flat rate: €49.90

Delivery times

Germany: 1–3 business days

Neighboring countries (AT, NL, BE, LU): 2–5 business days

Rest of EU: 3–7 business days

Switzerland & Norway: 3–7 business days

USA & worldwide: approx. 7–14 business days

Please note: International deliveries may be subject to additional delays due to customs clearance.

Shipping confirmation & tracking

As soon as your order leaves our warehouse, you will receive an email with the tracking number. This allows you to track the location of your package at any time.

Information for business customers

For B2B orders, we also offer the option of shipping with your own customer number at a shipping service provider upon request. Simply contact us before placing your order if you would like to use this service.